Golden Character Design company logoGolden Character Design company logo

Privacy Policy

This Privacy Policy explains how we handle personal data collected through:

  • Hostinger-powered contact/email forms on our website

  • Stripe payment and membership processing

  • Standard website technologies (such as cookies or analytics, to the extent we use them)

This policy applies to all visitors worldwide, including those in the United States, the State of California, the European Economic Area (EEA), and the United Kingdom (UK).

Scope of This Policy

What We Collect and How

Email Address Collection via Hostinger Forms

Our website uses forms provided through our Hostinger hosting platform. When you voluntarily submit a form (for example, to join a mailing list, send an inquiry, or request updates), Hostinger may collect and process:

  • Your email address

  • Any additional information you choose to include in the form fields

  • Technical submission metadata (such as submission timestamp and IP address, as handled by Hostinger's infrastructure)

We do not independently store, sell, or transfer your personal data beyond what Hostinger collects and retains as part of providing its hosting and form services. Hostinger acts as a data processor on our behalf for these functions. Please refer to Hostinger's Privacy Policy for details on how Hostinger handles data on its infrastructure.

Membership and Payment Data via Stripe

We offer optional memberships and one-time support payments. All payment transactions are processed by Stripe, Inc., a third-party payment processor. When you complete a payment or sign up for a membership, Stripe collects and processes:

  • Name and billing address

  • Payment card or bank account details

  • Transaction history

  • Email address associated with your payment

We do not store your full payment card details. Stripe retains payment data in accordance with its own privacy policy and applicable financial regulations. Please review Stripe's Privacy Policy for full details.

Data We Do Not Collect

Unless you voluntarily provide it through a form, we do not knowingly collect:

  • Government ID numbers

  • Sensitive personal data (health, biometric, financial account data beyond Stripe's scope)

  • Location data beyond what Stripe or Hostinger may collect at the infrastructure level

Why We Collect This Data

  • Responding to form inquiries and sending requested updates: Email address, form content: Consent (you submitted the form)

  • Processing membership/support payments: Payment & billing data (via Stripe): Contract performance

  • Managing your membership status: Email, membership confirmation from Stripe: Contract performance / Legitimate interest

  • Complying with legal obligations: As required by applicable law: Legal obligation

For EEA and UK visitors, the legal bases above are provided in accordance with the General Data Protection Regulation (GDPR) and UK GDPR respectively.

Third-Party Service Providers

We use a limited number of third-party service providers who may process personal data on our behalf or in connection with our website:

  • Hostinger: Website hosting, form collection: hostinger.com/privacy-policy

  • Stripe: Payment and membership processing: stripe.com/privacy

We do not sell, rent, or trade your personal information to any third party for marketing purposes

Cookies and Similar Technologies

Our website may use cookies or similar technologies to the extent that:

  • Hostinger's hosting platform sets cookies for operational or security purposes

  • Stripe sets cookies when you interact with a payment element

We do not currently use advertising cookies, behavioral tracking, or third-party analytics cookies beyond what our service providers set in the course of delivering their services.

If you wish to control cookies, you may do so through your browser settings. Note that disabling certain cookies may affect website functionality.

Security

We take reasonable and appropriate measures to protect personal data against unauthorized access, loss, alteration, or disclosure. These measures include relying on the security infrastructure provided by Hostinger (for form and hosting data) and Stripe (for payment data), both of which maintain industry-standard security certifications. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Links to Third-Party Sites

Our website may contain links to third-party websites (for example, our game distribution platforms, social media pages, or community hubs). This Privacy Policy applies only to our website. We are not responsible for the privacy practices of any third-party sites and encourage you to review their privacy policies independently.

Get in touch


Community@GoldenCharacterDesign.com

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